Wicked Angel by Taylor Caldwell

Wicked Angel by Taylor Caldwell is a suspenseful and intriguing magnum opus beginning from the very first page; there are no dull moments in the Saint household. Caldwell has a brilliant gift for the creation of characters, as all the characters were so full of life. Angelo Saint was described as the prototypical psychopath that is, â€Å"born without a soul†. An overindulged only child, Angelo has his devoted mother wrapped around his fingers while his more practical father Mark, looks with horrified wonder from the sidelines.Angelo intensely detests his maternal Aunt Alice, who recognizes his social disorder from the start. At the opening of the story, Angelo, then 4, expresses deep rage at Alice and this rage manifested in bouts of wetting accidents. He then attacks Alice by smashing the contents of her purse; he destroys her sunglasses; used her handkerchief as toilet paper and flush some of her money down the toilet. His loving, but foolish mother Katherine condones his a ctions by insisting it was just a childish prank.Mark, however, punishes Angelo. Over the years, Angelo’s cruelties become more subtle and clever. At 6, he discreetly kills a pet dog, which Alice discovers when she visits her sister’s family at their summer place in 1959; he frightens away the birds and woodland creatures, viewing them as â€Å"weak enemies†, and he nearly kills Alice by pushing her over a cliff. Luckily, she is saved, but does not testify against her nephew.Angelo is described as physically large for his age, stunning in appearance and mentally gifted. At 10, he nearly poisons a housekeeper because she senses he is not the â€Å"Angel Saint†, as Katherine calls him; he hounds a classmate out of his prestigious prep school; he pit people against one another and broke a teacher’s arm â€Å"accidentally† during a school football game. He uses charm to get out of every difficulty and has all, but these few, whom he has hurt, fo oled.When Katherine becomes pregnant with a second child in 1963, she senses it is wise not to tell Angelo. He pesters her for information about why she is going to the doctor and once he discovers the secret, kills the unborn child, Katherine, and later perishes. Even his death is bizarre – he trips down a flight of steps, only to land his head on the marble floor below. Katherine dies in the hospital, confiding to Alice that she really knew what an evil son she truly had.

A Glance At To Kill A Mockingbird English Literature Essay

Artlessness is a characteristic easy thrown off and replaced by society ‘s evilness. In the novel To Kill a Mockingbird by Harper Lee, artlessness has been ignored and replaced in many ways. Mockingbirds are guiltless and do music, but when you kill them the music stops, such as Boo Radley is misunderstood, Scout was attacked, being exposed to evil every bit good as forced to turn up, and Tom Robinson being stereotyped taking him into persecution. Boo Radley is like a mocker because he is misunderstood and everyone seems to assail him when in fact he is really a human being, merely making out for person, Scout was exposed to the immorality of world which had forced her to turn up faster to oppugn the society. Another mocker would Tom Robinson once more guiltless, but due to stereotypes, he ended up acquiring persecuted by the racist jury ‘s determination. Lookout is a mocking bird in its purest signifier ; she ne'er meaningfully hurts anyone, and she is an guiltless, five twelvemonth old miss who has no experience with the immoralities of the universe. Scout ‘s artlessness was taken off from her by Miss. Caroline invariably picking on her for cognizing how to read, doing her intelligence seem like a bad thing to cognize for her age. Her artlessness is best described when Miss. Caroline says â€Å" Your male parent does non cognize how to learn. You can hold a place now. † â€Å" I mumbled that I was regretful and retired chew overing upon my offense. † ( page 5 ) This demonstrates that although the offense accused of was non a big one, she was still excusatory towards Miss. Caroline, alternatively of speaking back in any contemptuous mode. Scout learns easy throughout the novel, the faces of the universe. Through those faces she is forced to associate Atticus ‘ instructions to the universe of Maycomb, includi ng her illustrations of Boo as individual. In the terminal Scout realizes, that Boo is one of the Mockingbirds that Atticus would speak about, where she says â€Å" when they eventually saw him, why he had n't done any of those thingsA †¦ Atticus, he was existent nice, † to which he responds, â€Å" Most people are, Scout, when you eventually see them. † ( page 281 ) With the consistence of Scout acquiring in problem by many people of Maycomb, Scout is forced to turn up after confronting important faces by Tom Robinson ‘s test, and the image of Boo turning out to be false. Maycomb society finds it hard to accept people that are different by certain characteristics or outlook even. Tom Robinson was guiltless, but was easy stereotyped because of the coloring material of his tegument. â€Å" Typical of a nigga ‘s outlook to hold a program, no idea for the farther, merely run blind first opportunity he saw † ( pg.265 ) . In this quotation mark by â€Å" typical † Lee means that all black people have a lower intelligence degree so white people. Stereotypes and racism can besides take the darkness in people ‘s bosom out, which causes them to disregard artlessness. Atticus stated â€Å" a topographic point where a adult male ought to acquire a square trade is in a courtroom, be he any coloring material of the rainbow. Peoples have a manner or transporting their bitternesss right into a jury box ( pg. 220 ) . † This means that even the tribunal ‘s justness system can besides be influenced by favoritism and society regulat ions. Tom Robinson was targeted like a mocker does for singing. His artlessness was darkened out and his tegument tone was brought out as a ground for him to be guilty. Tom was persecuted because Maycomb County believed that no black adult male could be right. The society discriminates anything that does non follow their regulations. Mockingbirds are guiltless and do music, but when you kill them the music stops, such as Boo Radley is misunderstood, Scout was attacked, being exposed to evil every bit good as forced to turn up, and Tom Robinson being stereotyped taking him into persecution. Therefore, it is a wickedness to kill a mocker when its artlessness, exposure and the pureness is replaced by silence.

Network Security Assignment Example | Topics and Well Written Essays - 2250 words

Network Security - Assignment Example However, to support these services on the current network, several considerations are required in the following domains: Network Type i.e. client/server Network Technology i.e. size, speed, and scale requirements Network Cabling i.e. considering supported data rates and security Network Interfaces & Protocols Network Services Requirements Data and Network Security Requirements Network Performance Requirements Compatibility Requirements 2 What is ISMS? The ISMS for Mr. Manos Llewellyn should consist of Policies, Processes, Guidelines, Standards, and tools. Likewise, in order to make this system a successful for Mr. Manos Llewellyn, it contains five key elements. The first component is CONTROL. The control establishes a framework and distributes responsibilities in order to develop an environment for implementing the ISMS for Mr. Manos Llewellyn. The next key element is PLAN. The Plan defines the service level agreements as per business requirements, foundation of contracts, operationa l level agreements, and policy statements for Mr. Manos Llewellyn. All these components included in the planning are based on the requirements of the business. After the completion of control and plan, the next key element is to IMPLEMENT all these components. Implementation involves creating knowledge and consciousness along with categorization and listing of assets. Moreover, personnel security and physical security related to theft is implemented. Likewise, implementation element also involves security related to network, applications and computing devices. In addition, configuration and management of access rights and contingency planning of security incident processes is also a part of this element. All of the three elements control, plan and implement lays a foundation of a structure for Mr. Manos Llewellyn. After the deployment of ISMS structure, the next key element is EVALUATE. The evaluation consists of internal and external auditing of the processes that are implemented i n the previous three phases. Moreover, self-assessment is also conducted, along with security incident evaluation. For instance, if there is a breach in security, the security management processes ensure to deal with security incidents. The last key element is MAINTAIN. This phase frequently monitors processes including security management, new threats, vulnerabilities and risks. These elements, do not only monitors these processes, but also improve processes where required , and if there are certain processes that needs to be improved for Mr. Manos Llewellyn, the ISMS cycle start from the first key element i.e. CONTROL. 3 ISMS Scoping A good definition of ISMS is defined as (Humphreys 2007) â€Å"An information security management system (ISMS) includes all of the policies, procedures, plans, processes, practices, roles, responsibilities, resources, and structures that are used to protect and preserve information. It includes all of the elements that organizations use to manage an d control their information security risks. An ISMS is part of a larger management system†. The goal is to protect the information for Mr. Manos Llewellyn, as well as its customers. The ISO/IEC has established two standards that emphasize of ISMS. The ISO/IEC 17799 is a code for information security management. It is the framework or a system that is based on certain processes, to ensure that organizations achieve their information

Real estate industry Research Paper Example | Topics and Well Written Essays - 5000 words

Real estate industry - Research Paper Example On the other hand, civil law jurisdiction uses the term immovable property. The term real, in law, is defined as relating to a thing as distinguished from a human being. The law therefore gives a broad distinction between personal property and real property (Singh & Komal, 243). People use real estate for different purposes such as recreation, offices, manufacturing, retailing, housing, farming, ranching, entertainment and worship. The failure or success of these uses depends on many interconnected factors such as: government regulations demographics, economic conditions, transportation, tax policy, and management expertise, , topography and climate. Real estate industry proprietors’ goal is value creation through developing land to either lease or sell or by marketing interests and parcels of real estate. The industry employs such professionals as surveyors, architects, financial analysts, managers, designers, developers, landscapers, abstractors, engineers, appraisers, attor neys, market researchers, leasing and sale workforce, construction workers, grounds and building maintenance workers, office support workers, among others (Dictionary of American History, 1). With the advancement of possession of private property, real estate has become a key business area. ... Others include business or people relocation services; brokerage; and real estate marketing, which entail the management of the sale facet of the property business (Singh & Komal, 243). In any economy, real estate industry is watched closely because it embodies a considerable amount of capital investment form (Gurjar, 1). Fundamental issues of real estate industry Currently, the industry is developing by means of smaller players’ organic growth in addition to big conglomerates’ entry. Traditionally, the management of real estate developed from the â€Å"service provider† and the â€Å"developer† to a more inclusive sector that has four major operation areas. The first area is planning consisting of such services as selection of the site, viability studies, concept design, and architectural services among others. Next, there is construction, which consists of activities that entail construction and the management of the construction; followed by services an d maintenance, which mainly entail property and facilities’ maintenance and renovation activities and offering such services as issue management, air-conditioning, canteens, security, among others to them. The fourth operation area of real estate is disposal, involving various measures of disposal such as sale, quarantine, among others for the real estate property and sometimes, it could be very complex (Gurjar, 1). Generally, these four operation areas spread over three basic business segments namely industrial, commercial and residential businesses. One can invest into all these areas and make profit by commercial and lease use, rental income, capital appreciation and agricultural produce (Singh & Komal, 244). Gurjar

Supporting Statement for a Secondary School Teacher of ICT Role Essay

Supporting Statement for a Secondary School Teacher of ICT Role - Essay Example Over the years, I have been able to identify many settings other than the regular class room, such as the laboratory, the cafeteria, or even a sporting event. As a teacher, it is my firm belief that my duty is not limited to a few hours of teaching. Rather, I also have an obligation of teaching my students to think out of the box and extend their thinking beyond the surroundings of the course. Therefore, my aim is to create such learning experiences for the students that allow them to recognize the innovative outcomes, understand the concepts, and identify places where these ideas connect in real life. My experience with teaching indicates that an idea is better understood if related with real life. I take teaching very seriously and believe it to be one of my greatest skills. As far as the teacher’s evaluation is concerned, my score had always been higher than the average score of other departments in almost all categories. The categories included the likes of encouraging tea mwork, zest in teaching methods, and whether or not the students would suggest me to other students. The evaluation also recorded students enjoying my teaching and indicated their interest in taking another course with me in future. As a teacher, I believe in collaborative learning and always aim to foster teamwork in the class room. Although my students will work as an independent unit, but in-spite of forming a group, they will also learn to work as a team where not only they are an independent unit but also recognize ‘one’ same goal. Considering the fast pace of the ICT environment, I understand that a teacher must learn to make the most of this subject and must continuously match the pace with the remarkable changes of the setting. As an ICT teacher, I would be aiming to help the students make use of this subject to enhance their capabilities in various areas of the subjects. Therefore, my diploma in this field will work as an important tool in helping me educating and training the students. As for the professional practice in ICT, I hope to make the most of this diploma as well. When it comes to leadership and management of the curriculum, I can easily instill the expectation of setting high standards for all. I always promote good attendance and have, in the past, achieved a 3 percent increase in attendance over my years of service. In order to develop such a culture, I always support the habit of ‘fun learning’ so that they learn to identify the worth of education and consequently maintain good attendance. In the past I have used tools like videos, competitions, and presentations that encouraged the importance of time management and how they can enjoy their work with effective prioritization. Newsletters and assemblies were also used which gave way to achievement oriented behavior in the students. Therefore, my aim is pretty simple, rather than presenting creative education as an alternative to literacy, I strive to maintain a teaching style that is a balance of both. I have also gained a substantial amount of familiarity with data base management system in the past. Being the primary instructor, I have thus gained enough sound knowledge of working with others. With the art of analyzing and applying various software development methodologies at hand, my delivery method in teaching inculcates the same style. I understand that one class can never be like the previous one. Where a new class changes with a new

Intercultural Relations Research Paper Example | Topics and Well Written Essays - 1500 words

Intercultural Relations - Research Paper Example nies opening up their business in countries apart from their home countries, cultural integration and sharing of cross cultural values have become more important from the perspective of international business. Russia and China are two important economies in the world in terms of international business. However, the cultures prevailing in the two countries are similar and different in various dimensions. The cultural evaluation of the two countries can be done with the use of the Hofstede’s cultural dimensions theory. Russians greet in formal styles in business meetings. Handshakes are considered appropriate as forms of greeting or leaving in the business meetings. It is a common practice to exchange business cards in the beginning of a corporate meeting. Formal addressing is considered appropriate in China. Exchange of business cards at the beginning of a business meeting is indispensible (Bouwen, 2001, pp.361-369). The business meetings are conducted in formal and result oriented environment. Russia is characterised by religiosity. Most of the Russians follow the religion Christianity. However there are some percentages of people who follow Islam. Few European minorities are western Christians and roman Catholics. Russian language is the official language. However, the people are fluent in English language. Georgian language is also used in some parts of the country (Hendrickson, 1998, p.141). China is a multi religion country. A number of diverse religions are practiced including Buddhism, Taoism and to an extent Islam. Buddhism and Taoism are the most commonly followed religions in the country. Mandarin and standard Chinese are most commonly spoken language. Punctuality is important for Russian people. Handshake in formal meetings is expected. Demonstrating gestures are commonly shown by the Russian people. A firm handshake with a suitable greeting according to the time of the day is considered appropriate (Jandt, 2013, p.377). The Chinese strive to make

Gene therapy Essay Example | Topics and Well Written Essays - 1250 words

Gene therapy - Essay Example Currently, research is going on for gene therapy by various approaches in different parts of the world for various diseases like combined immuno-deficiencies, hemophilia, Parkinson's disease, cancer and even HIV (Verma and Weitzman, 2005). Though gene therapy has been under research for the past 2 decades, no single gene therapy has been approve for clinical use. The main reason for this is safety concerns pertaining to gene therapy trials and treatment. In this essay, various strategies to increase the safety of gene therapy will be discussed through review of suitable literature. Safety issues related to gene therapy are mainly related to the methods employed in gene therapy. There are basically 2 methods of gene therapy and they are ex-vivo therapy and in-vivo therapy. In ex-vivo therapy, gene delivery is done in cells after being removed from the body (Hecht, 2004). The cells used thus are basically grown in the laboratory. The cells are than modified outside the body and then tr ansplanted back into the body. In some research trials, cells from blood or born marrow are taken out and cultured in a laboratory. Thereafter, the cells are exposed to the virus with the desired gene. The virus infects the cells and transfers the therapeutic genetic material into the nucleus of the cells. After this, the cells are injected into the patient’s body by vein. In in vivo therapy, gene delivery is done in the cells that are still in the body. The simplest method of introducing therapeutic genetic material into the cells is direct introduction into target cells. However, this method is not practical because it can be used only with certain tissues and requires large amounts of DNA. Other methods are there wherein the genes are delivered into cells by vectors like viruses or bacteria, by electroporation or tiny synthetic "envelopes" of fat molecules (Hecht, 2004). Of these, the most commonly used vector is virus. Vector is the carrier of the gene. Viruses are used a s vectors to deliver genetic material to the nucleus of the cell that contains its DNA. The natural ability of a virus to enter a cell is used for this purpose. The viruses used for gene therapy are retrovirus, adenovirus, adeno-associated virus and herpes simplex virus (Genetics Home Reference, 2008). While preparing the vectors for gene therapy, the DNA coding for a part or whole of the normal genes of the virus to be used as a carrier is removed and replaced with the treatment gene. The carriers are engineered in such a way that there ability to enter the cells is not lost but they cannot reproduce. Genes delivered by tiny synthetic "envelopes" of fat molecules enter the cell by cell membrane which has very high concentration of fat molecules. In electroporation, the genes are delivered into the cells by creating tiny openings in the cell membrane. This is done by using a bionic chip. The chip contains a single living cell embedded in a tiny silicon circuit (Hecht, 2004). Another method of gene therapy is where the therapeutic gene gets inside the target cell by chemically linking the DNA to a molecule that will bind to special cell receptors. After binding to these receptors, the DNA is engulfed by the cell membrane and passed into the interior of the target cell. However, this is less effective than the other methods (Genetics Home R

'Accounting theory and methodology are a waste of time'. Critically Essay

'Accounting theory and methodology are a waste of time'. Critically evaluate this statement and provide examples to illusrate your answer - Essay Example There is no practice that can succeed without a very strong theoretical base. There are rules and principles that have been developed and they are based upon past practices of successful accountants. A lot has changed in accounting due to the rapid changes in economic and social environments. Some of the principles and rules that were developed earlier on are longer applicable. Thus accountants are faced with new problems that can not be solved with the traditional explanations of accounting. New areas are emerging in accounting such as social accounting, inflation accounting and human resource accounting (Porwal 7). Methodology is important in creating an accounting theory. There are two methods of reasoning that are applied in accounting research methodologies; inductive and deductive. The two reasoning are as a result of differences in values, opinions and approaches between accounting research and accounting practice (Porwal 8). There are two types of accounting theories; the proposal or the normative type and the descriptive or the positive type. The normative type proposes alternative ways of accounting, for example, alternative method of assets valuation either by the market value or the present value. The positive type analyses and explains the existing modes of accounting, for, example, the real functions and social significance of today’s accounting systems (Fujita and Jinnai 283). Development of accounting theories began in the early 1900. The first attempt has been attributed to William Paton and John Canning. Paton was among the first people to propose the inclusion of the changes in the value of liabilities and assets in financial statements. The changes were to be measured on a current value basis. Canning’s framework of asset valuation was based on future expectations and a model to match expenses and revenues. DR Scott made contributions to the development of normative theory. His views are reflected in publications â€Å"The Basis

Japanese Technology Essay Example | Topics and Well Written Essays - 500 words

Japanese Technology - Essay Example This accounts to above $130 billion. A further indication of what Japan is capable of producing is the fact that it is the country that has received most Nobel prizes in Asia. These are facts evidence in the book, â€Å"Culture and Technology in Modern Japan† by Inkster Ian and Satofuka Fumihiko, as will be analyzed in this paper. It is also important to note that Japan is the one country in the entire globe that has prime international conglomerates such as Canon, Sony, Sharp, Panasonic, Hitachi, Fujitsi, Toshiba, Epson, and NEC. Other great companies from Japan include Toyota, Nissan, Honda, Mitsubishi, Subaru, and Mazda. Japan’s innovative nature can also be found in such fields as Robotics, Chemicals, Metals, Semi conductors, and Optics. The amazing ability of Japan can be emphasized by the fact that it owns more than half of the world industrial robots. Moreover, six of the largest automotives of the world manufacturers have a Japanese origin. A world research on technology has also held that Japan has the most developed rail transport in the world. Madlev train is the fastest train in train in the entire globe with a speed of 581 kilometers per hour. This has for long, remained unbeaten. Needless to say, Japan rules the world space. The Exploration Agency and Aerospace are the reasons and foundations for Japan’s space related development and research. This has led to excellence in rocket development making its contribution to technology within the space commendable. The fact that Japan depends entirely on imported fuel; its priority has been centered on nuclear energy. It is the third chief world’s nuclear power. Currently, the country has 55 nuclear reactors, which provide 35% of the country’s electricity. The only energy that has proved hard to be produced in Japan is wind energy. This does not mean that Japan does not have the technology and

The Life and Poetry of Edwin Arlington Robinson Essay Example for Free

The Life and Poetry of Edwin Arlington Robinson Essay Poetry is the rhythm of every writers soul. It varies in distinction from one artist or poet to the next. Poems dont generally appeal to the greatest number of individuals, and they could hardly be regarded as a popular or esoteric form of entertainment. But the writer Edwin Arlington Robinson; and the proficient body of work hes accomplished in his poetry over the extent of his writing career, and perhaps essentially, his life, appears to negate or depart from the aforementioned sentiment. The three-time Pulitzer Prize-winning writer, evokes in his poetry, aspects of humanity which most every individual are able to identify with. Robinsons capacity to encompass and evoke the aforementioned sentiments in his poetry has led him to be regarded and aptly dubbed as a â€Å"people poet,† and by the time of his death on 1935, the writer whose poetry was admired by president Theodore Roosevelt himself, was widely regarded and recognized as a leading American poet of his era and generations to come, establishing him along the likes and ranks of fellow American poet, Robert Frost. Edwin Arlington Robinson was born the oldest son of Edward Robinson and Mary Palmer on December 22, 1869 in Gardner, Maine to a particularly well-to-do family. He had two brothers siblings who didnt share or enjoy his particular successes. One of them was a doctor who eventually became a drug addict, and the other was an alcoholic who fueled his addiction by squandering the family fortune. Robinson did not marry like his brothers did, but he claimed to have fallen in love more than once, and despite shyness, the poet had a significant number of close friends (Donaldson). Robinson learned to acknowledge early on that poetry was his calling. Although his initial works were not as well received as his later writings, the poet nonetheless pursued and consummated this particular interest which he claimed was the only thing he knew how to do. He took classes in French, English and Shakespeare in Harvard for a brief period of two years until he was forced to leave at the instance of his fathers death. He wrote copiously and exhaustively after his fathers funeral, and much to his initial reluctance, he obligingly took the role of becoming man of the house (Porter). Like many writers, artists and poets, and despite being born into a rich family, Robinson suffered through a period of poverty which lasted several years, mainly because his brother had already depleted the fortune they were born into, and because as a writer, or poet, he wasnt exactly afforded the highest of compensations, let alone was regularly paid or published at all. Writing was Robinsons way of coping with circumstances which were presented to him, and his poetry served as a vivid and artistic reflection, documentation, or perhaps, personal translation of reality as it occurred and unfolded in his private sphere, and elsewhere surrounding him. Robinson was among the first poets to write of ordinary people, of the seeming mundane, trite and hackneyed instances which occurred to individuals in the course of existence on a day-to-day basis. He wrote of butchers, misers, store clerks, and similar seemingly insignificant individuals with a creative eloquence which rendered the ordinary people he was referring to as exquisitely and achingly beautiful pieces and embodiments of humanity in a world that would otherwise be viewed as insufferable and humdrum. He captured the plight of every working man, although he was not necessarily one of them. And the particular theme afforded by his poetry differed from what other writers and poets in 19th century America were expressing and indulging in, this separated Robinson from the pack and established him as a distinct and unique voice of his era (Donaldson). Robinsons close attention and sensitivity to rhythm, harmony and sound is largely evident in every word, line and stanza which constitute his poetry. This sentiment is most evident in his perhaps most widely recognized poem entitled â€Å"Richard Cory,† a lyrical verse neatly written and composed of traditional rhyming verses which simply begged to be read aloud. Its content, however, is in no way traditional for its time, and as what has been already mentioned, the verses, when read aloud, are delightfully and enormously pleasant to listen to. In it, Robinson relates an intriguing narration of a man named – as the title already connotes – Richard Cory, who appeared to be graced with all the fine, fortunate, and maybe even enviable characteristics a gentleman of Robinsons era could possess. This much is recounted throughout the extent of the relatively short, four-stanza poem, which culminates in an exquisitely tragic irony which evinces the talent and creative genius of Edwin Arlington Robinson, the poem begins by relating: Whenever Richard Cory went down town, / We people on the pavement looked at him: / He was a gentleman fromsole to crown, / Clean-favoured and imperially slim † (Robinson). Although the poem doesnt necessarily center on the previously mentioned theme which runs rife in Robinsons work – that is to say, the plight of the common working man – it nonetheless incorporates a sentiment of the said themed ordinariness in the verse when Robinson, or the narrating voice in the poem pronounces â€Å"we people on the pavement looked at him The tone of the poem then appears to be told from the perspective of the proletariat, the working class, the common people, or to put it crudely, the poor. The poet remains faithful to the individuals which exist as the central concern or topic of most of his other poems. And while Robinson may be speaking from the point of view of the common man in â€Å"Richard Cory,† he affords no prejudiced or ill view towards his rich protagonist; but instead paints a good natured, pleasantly mannered, sympathetic human being who just happened to be wealthy. Painting the person that is Richard Cory as admirable, instead of enviable. Of his protagonist he writes: â€Å"And he was rich, yes, richer than a king, / And admirably schooled in every grace: / In fine – we thought that he was everything / To make us wish that we were in his place. † (Robinson). The poet plays out every line with a neat and simple lyrical recounting, meant to be read for what it is, not camouflaging behind complex play of words and metaphors, or needing to impress under a facade of flamboyant and pretentious words and lyric. The beauty of Robinsons poetry, as evident in Richard Cory exists as such, neat and simple in form and structure, but lyrical, engaging, and addresses a fundamental aspect of humanity significant in any and every era. The concluding verse of â€Å"Richard Cory† affirms this assumption by divulging: â€Å"So on we worked and waited for the light, / And went without meat and cursed the bread, / And Richard Cory, one calm summer night, Went home and put a bullet in his head. † (Robinson). Much like every great work of art, Robinsons poetry – as evident in the poem that is Richard Cory – provokes reflection. It asks individuals to consider the irony which exists and abounds in every persons reality, however fictional its context may be. It also drips of intrigue and tragedy, which are perhaps central elements of piquing human interest, but this is done with a certain preciousness, and even elegance which makes for a reflective and affecting, as opposed to â€Å"entertaining† piece. The culmination of Richard Corys life in suicide exists as both a mystery and an obvious or telling episode in a persons life, both in fiction and the waking reality. It presents a view of humanity which may not appear particularly novel or surprising for most of us today, but is something which should nonetheless be paid close attention to. â€Å"Richard Cory† embodies the precious simplicity as well as affecting irony and genuine heart which exists in Robinsons poetry. The poem affords readers an excerpt of a seeming rudimentary, but infinitely affecting piece of humanity which exists in the confines of rhyme, lyric, harmony that is essentially Edwin Arlington Robinsons poetry. Another fitting example of the poets genius which exists perhaps not as famously and to a different degree, but in a nonetheless exquisite and affecting manner, is Robinsons ode to a fellow poet, eponymously entitled, â€Å"Walt Whitman. † In it, Robinson relates, in tones akin to that of a great admirer of Whitmans, his sentiments on the instance of the esteemed humanist poets death. He begins the poem by pronouncing, â€Å"The master songs are ended, and the man / A name; and so is love, and life, and death Last night it was the song that was the man / But now it is the the man that is the song. † (Robinson). His admiration for Whitman as a fellow poet, a writer of songs and ballads of humanity is evinced in the beauty of the said verse, and in lines in which he speaks of Whitmans poetry and voice as â€Å"too pure for us – too powerfully pure, too lovingly triumphant, and too large (Robinson). These verses serve as a fitting poetic eulogy and remembrance of an equally remarkable poet. The poem culminates in a telling and powerful verse which exists in the following lines, â€Å"No songs are ended that are ever sung, / Mens letters on proud marble or on sand, We write them there forever. † (Robinson). The aforementioned lines hold a significant amount of truth, not only to Whitmans poetry, but to Robinsons and to every individual who commits to making concrete their passions as well. Edwin Arlington Robinson is regarded as a major American poet for this very reason, because the poetry he creates is able to reflect and evoke a great deal of humanity, and at the same time, impact on the realities which occur to every human being as well. The subtle and simple manner by which he approaches poetry, and the visceral and affecting characteristic which is evoked therein, establishes Robinsons prominence, and affords his words an enduring and affecting timeless significance to individuals and the better part of humanity.

Substitution reaction

Substitution reaction Introduction Substitution reaction of chemistry substitution reaction are also called displacement reactions .These are the reactions in which an atom or a group of atoms attached to a carbon atom in a molecule is replaced by some other atom or group of atoms without any change in the structure of the remaining part of the molecule. The product formed is known as the substitution product. The new atom or group which enters the molecule is called the substituent. Some example of substitution reactions are: CHâ‚„+clâ‚‚ → CHâ‚Æ'cl+Hcl Methane Methyl chloride Here H-atom of CHâ‚„ is replaced by chloride atom. CHâ‚Æ'-CHâ‚‚Br+KOH (aq) → CHâ‚Æ'CHâ‚‚OH+KBr Ethyl bromide Ethyl alcohol Here Br atom of ethyl bromide is replaced by OH group. CHâ‚Æ' -CHâ‚‚ = CHâ‚‚ → ClCHâ‚‚ -CH=CHâ‚‚ + Hcl Propene Allyl chloride Here H-atom of CHâ‚Æ' group is replaced by cl-atom Types of substitution reaction Depending upon the nature of attacking reagent, substitution reactions can be classified as below: a) Electrophilic Substitution Reactions : These are the reactions in which an atom or group in a molecule is replaced by an electrophile. Such reactions are shown by aromatic compound. CHâ‚…+HONO₂→ CHâ‚…NOâ‚‚+H â‚‚0 CHâ‚…+ NO₂→CHâ‚… NOâ‚‚+H â‚‚0 (H â‚‚s0 â‚„) Here Nitronium ion (NOâ‚‚ ions )acts as an electrophile and the process is called nitration. Mechanism. Consider the chlorination of benzene in presence of halogen carrier(Feclâ‚Æ') Feclâ‚Æ'+cl-cl → Fecl₄⠁ »+cl(chloronium ion) Electrophiles are involved in electrophilic substitution reactions and particularly in electrophilic aromatic substitutions: Electrophilic reactions to other unsaturated compounds than arenes generally lead to electrophilic addition rather than substitution. B) Necleophilic Substitution Reactions:- These are the reaction sin which an atom or a group in a molecule is replaced by a nuclophile. Such reactions are shown by alkyl halides. Consider the action of aqueous KOH on methyl chloride. HO⠁ »+H -CHâ‚Æ' Cl→ Ho-cHâ‚Æ'OH+cl⠁ » A nucleophile (literally nucleus lover) is a molecule or ion capable of acting as a Lewis base (i.e., an electron pair donor). Nucleophiles can be described as electron-rich while their targets or substrates can be described as electron-deficient (they are Lewis acids, i.e., electron pair acceptors). In a nucleophilic substitution the nucleophile takes the place ofor substitutes forsome atom or group on the substrate (called the leaving group): Nu: + R:L → R:Nu+ + :L- nucleophile substrate product leaving group If the nucleophile is neutral (as shown above) the product will be charged since the leaving group takes both bonding electrons away with it. If the nucleophile is an anion then the product will be neutral: Nu: + R:L → R:Nu + :L- Stronger bases make better nucleophiles (e.g., OH- is a better nucleophile than H2O). Good substrates include cations, central atoms with incomplete octets or double bonds (like sp2 carbons) or carbons with partial positive charges. Halogens are generally more electronegative than carbon and so organohalogen compounds are usually subject to nucleophilic attack at the carbon attached to the halogen (which would be the positive end of a dipole). For example, 2-chloro-2-methylpropane (commonly known as t-butyl chloride) will undergo nucleophilic substitution with hydroxide ion: (CH3)3CCl + OH → (CH3)3COH + Cl This is a typical synthetic route for producing an alcohol from an alkyl halide. Nucleophilic substitution reactions have been studied for many years. It was noticed fairly early that while the overall reaction was similar in the vast majority of cases the kinetics of the process was not always the same. In some substitutions the concentration of the nucleophile had no effect on the rate. In others, the rate was directly proportional to the concentration of the nucleophile. This suggested that two different mechanisms must be at work. The factor which determines the mechanism employed is typically the nature of the substrate itself and NOT the particular nucleophile. Necleophilic substitution reactions are further classified as:- 1)Necleophilic substitution Biomolecular :- Such reaction sare shown by primary alkyl halides and involve a single step. The breaking of C-X bond and the making of C-OH bond takes place simultaneously. The neucleophile approaches the C-atom from the side opposite to that carrying the halogen. In such reactions, an inverted product is formed. The reaction involves the formation of a transition state. The reaction follows the rate law, Rate=k[Alkyl halide][OH]. As the slow rate determining step involves two molecule(Alkyl halide and alkali); therefore, the reaction is known as bimolecular substitution reaction. Most necleophilic substitutions, which involve the expulsion of an originally neutral substituent ,notably of halogen, from the aromatic ring,at temperature which are not particularly high,use the biomolecular mechanism SN2. This is established by their second order kinetics, which are documented by many records, (NOâ‚‚)â‚‚CHâ‚Æ'†¢Cl+OEt⠁ »Ã¢â€ â€™(NOâ‚‚)â‚‚CHâ‚Æ'†¢OEt+Cl⠁ » In substitution of this type,the rate of attack by different reagent on the same aromatic molecules follow the general order of nucleophilic strength towards carbon. This is the conclusion to which Bunnatt and Zahler come after having assembled data from many sources. The first mechanism is known as SN1 (substitution, nucleophilic, unimolecular) because only one molecule is involved in the first stepthe rate determining step. Reactions occurring by this mechanism should exhibit first-order kinetics, i.e., the rate law should have the form rate = k[substrate]1. Because the nucleophile is not involved until after the slow step its concentration will have no effect on the rate. The alternate mechanism is called SN2 (substitution, nucleophilic, bimolecular) because two molecules are involved in the rate determining (and only) step. Such reactions exhibit overall second-order kinetics. The rate is proportional to both the concentration of the substrate and the concentration of the nucleophile. Reactions like this will have a rate law in the form rate = k[substrate] [nucleophile] 2) Nucleophilic Substitution Unimolecular:- This mechanism is generally followed by tertiary alkyl halide. In the first step, tertiary alkyl halie breaks hydrolytically to form intermediate carbonium ion. The formation of carbonium ion is the slow rate determing step. In the second step, the nucleophile attacks tha carbonium ion to form an alcohol. Consider the action of aqueous KOH or tertiary Butyl bromide. CHâ‚Æ' CHâ‚Æ' CHâ‚Æ' ____ C-Br ⇄ CHâ‚Æ' C +Br⠁ » (Slow Step) CHâ‚Æ' CHâ‚Æ' CHâ‚Æ' CHâ‚Æ' CHâ‚Æ' ____ C + OH⠁ » ⇄ CHâ‚Æ' C +OH (Fast Step) CHâ‚Æ' CHâ‚Æ' (carbonium ion) Tert. butyl alcohol Or The best established eample of nucleophilic aromatic substitution by the unimolecular mechanism ,SN1,is the uncatalysed decomposition of diazoium ions,in hydroxylic solvent,to give phenols or phhenolic ethers,accomplished often byaryl halides or others such substitution products, if the necessary necleophilic anions are present in the solution: ArNâ‚‚+ → Ar+Nâ‚‚ (Slow) Ar+Hâ‚‚o →Ar†¢ OH+H (fast) Ar+ROH→Ar†¢OR+H (Fast) Ar +cl ⠁ »Ã¢â€ â€™ Ar†¢ Cl (Fast) These are SN1 mechanism . The alternate mechanism is called SN2 (substitution, nucleophilic, bimolecular) because two molecules are involved in the rate determining (and only) step. Such reactions exhibit overall second-order kinetics. The rate is proportional to both the concentration of the substrate and the concentration of the nucleophile. Reactions like this will have a rate law in the form rate = k[substrate] [nucleophile] 3) Free Radicals Subsitution Reactions[1.2.3] These are the reactions in which an atom or group of atoms in a molecule is replaced by a free radical. The replacement of H- atom by a halogen atom is an example of free radicals substitution.In the free radical substitution reaction, the attacking reagent is a free radicals. These reactions are carried either at high temperature or in the presence of ultra-violet light. In organic chemistry, a radical substitution reaction is a substitution reaction involving free radicals as a reactive intermediate The reaction always involves at least two steps, and possibly a third. In the first step called initiation (2,3) a free radical is created by photolysis. Homolysis can be brought about by heat or light but also by radical initiators such as organic peroxides or azo compounds. Light is used to create two free radicals from one diatomic species. The final step is called termination (6,7) in which the radical recombines with another radical species. If the reaction is not terminated, but instead the radical group(s) go on to react further, the steps where new radicals are formed and then react is collectively known as propagation (4,5) because a new radical is created available for secondary reactions. Mechanism. The mechanism of free radicals substitution involves three steps:- I) Initiation :- In this step, halogen molecule breaks homolyticallly to form free radicals. Consider the action of Brâ‚‚ on ethane in presence of sunlight. Br-Br Br II) Propagation step: The Br formed in the first step reacts with alkane molecule to form new free radicals which in turn reacts with bromine molecule and the chain react ion starts and so on. CHâ‚Æ'CHâ‚Æ'+Br →CHâ‚Æ' CHâ‚‚+HBr CHâ‚Æ' CHâ‚‚+Br -Br →CHâ‚Æ' CHâ‚‚Br+Br 3) Termination.: In this step, the free radicals combine and the reaction stops. Br + Br → Brâ‚‚ Similarly, consider action of Clâ‚‚ on propene. I) cl cl→ 2Cl II) CHâ‚‚=CH- CHâ‚Æ'+Cl→ CHâ‚‚=CH- CHâ‚‚+HCl CHâ‚‚=CH- CHâ‚‚+Cl-Cl→ CHâ‚‚=CH-CHâ‚‚Cl+Cl Substitution Reactions[1.2.3] Substitution Reactions. In an acid-base reaction such as CH3CO2H + NH3 → CH3CO2 + NH4+ the N acts as a nucleophile (Greek for â€Å"loving the nucleus), the H acts as an electrophile (â€Å"loves electrons†), and the O that accepts the pair of electrons acts as a leaving group. The acid-base reaction is the simplest model for a substitution reaction, which is a reaction in which a ÏÆ' bond between atom 1 and atom 2 is replaced by a ÏÆ' bond between atom 1 and atom 3. Substitution reactions are incredibly important in organic chemistry, and the most important of these involve substitutions at C. For example: This substitution reaction, discovered in 1849, involves the nucleophilic O making a new bond to the electrophilic C, and the bond between the electrophilic C and the leaving group I breaking. Any Brà ¸nsted base can also act as a nucleophile, and any nucleophile can also act as a Brà ¸nsted base, but some compounds are particularly good bases and particularly poor nucleophiles, whereas some are particularly poor bases and particularly good nucleophiles. Any Brà ¸nsted or Lewis acid can also act as an electrophile, but there are many electrophiles that are neither Brà ¸nsted nor Lewis acids (as in the example above). A haloalkane, e.g. CH3CH2Br, can in principle undergo either of two polar reactions when it encounters a lone pair nucleophile, e.g. MeO-. First, MeO- might replace Br- at the electrophilic C atom, forming a new C-O bond and giving an ether as the product. This is substitution, because the C-Br ÏÆ' bond is replaced with a C-O ÏÆ' bond. Second, MeO- might attack a H atom that is adjacent to the electrophilic C atom, giving MeOH, Br-, and an alkene as products. The electrons in the C-H bond move to form the Ï€ bond, and the electrons in the C-X bond leave with X-. This is elimination, because a new Ï€ bond is formed, and because the elements of the organic starting material are now divided between more tha n one product. Elimination requires that the substrate have a C-X bond and adjacent C-H bonds, while substitution requires only that the substrate have a C-X bond. Nucleophilic aromatic substitution reaction The name in the title in given to those substitution in whichnucleophilic reagent, such as Br⠁ », combine with aromatic carbon and aprecltyuviously present substituent such as †¢Cl,†¢NOâ‚‚, becomes expelled along with its bonding electrons With considerable difficultly even †¢H may be expelled with its bonding electrons i.e at H⠁ ». Biomolecular substitution reaction electron attracting substituent especially one conjugated with aromatic system such as nitro,carbonyl,syano aids the attack of the reagent and a 2-or 4-situated hetero atom ,as n pyridine ,acts in a similar way. Neuclophilic aromatic substtion can proceed by several,mechanism. The Unimolecular and Biomolecular mechanism can definitely be recognized and other mechanism some of which are understood,can be seen to exist. The unimolecular mechanism is limited to the replacement of those substituents which are sufficiently loosely bound to undergo spontaneous heterlysis in solution. The biomolecular mechanism is muc more general, doubtless because it make much less severe demands on thequality of the explled group,so that a hydrogen shift involved.

The Theme of Dehumanization in Breakfast of Champions Essay -- Breakfa

The Theme of Dehumanization in Breakfast of Champions "Dear Sir, poor sir, brave sir: You are an experiment by the Creator of the Universe." (Vonnegut 259) Imagine if this was addressed to you. What an awful feeling of betrayal and loneliness you would no doubt get. But what if next you heard this? "You are the only creature in the entire Universe who has free will. You are the only one who has to figure out what to do next-and why. Everybody else is a robot, a machine." (Vonnegut 259) Surely you would feel like your entire existence was a big joke, one at your expense. You would feel desensitized, remote, and detached from all human feeling. You would be a poor victim, someone taken hold of by the cold grasp of dehumanization. The American Heritage Dictionary defines dehumanize as "To deprive of human qualities or attributes" or "To render mechanical and routine". This certainly does a grand job at describing the callous, inhuman, and cold feeling you get when reading the novel Breakfast of Champions. In his book Breakfast of Champions , Kurt Vonnegut Jr. uses bold motifs, complex characterization, a plot of mundanity and shallowness, elementary diction, and satirical style to emphasize his main theme of dehumanization. In 1922, Kurt Vonnegut Jr. was born in Indianapolis, Indiana to Edith Vonnegut and Kurt Vonnegut Sr. At the age of 18 he graduated from Shortridge High School and pursued a degree in chemistry at Cornell University. (Bonner, par. 1) However, he left college in 1943 to serve his country in World War II. Upon return, Vonnegut continued his studies at the University of Chicago in the field of anthropology. (Encarta, par. 4) In 1950 He left his job and started writing full-time. Vonnegut's other works include ... ...his main theme of dehumanization. He does this using bold motifs, complex characterization, a plot of mundanity and shallowness, elementary diction, and satirical style. He shocks and confuses us with his style of writing, leaving us floundering with questions. Through all this he makes the human race seem empty and alone. But he is right in doing so, because we in fact are. 1 n : an activity that diverts or amuses or stimulates 2 adj. : placed side by side often for comparison; "juxtaposed pictures" Bibliography: Vit, Marek. Home Page. http://www.geocities.com/Hollywood/4953/champions.html Bonner, Stephanie E. Home Page. http://www.geocities.com/Hollywood/4953/alter_ego.html Anonymous. Encarta. http://encarta.msn.com/encnet/refpages/RefArticle.aspx?refid=76157250 Vonnegut, Kurt. Breakfast of Champions. New York, New York: Dell Publishing. 1973.

Animal Farm, by George Orwell :: Animal Farm Essays

â€Å"All animals are equal, but some animals are more equal.† This statement is true when pertaining to George Orwell’s Animal Farm. The first half of this quote embodies some of the fundamental ideals of the animalist visionary Old Major. The second half signifies the ideas after being doctored to meet the pig’s wants and needs. The pigs of Animal Farm used their relatively high intelligence to their advantage. In chapter 6, the pigs clearly altered the â€Å"seven commandments† to say â€Å"No animal shall sleep in a bed with sheets,† (p.79). This allowed them to take up residence in Mr. Jones’s house, a privilege only granted to them. The pig’s ability to read and write, and other animals’ lack of such knowledge widens the gap of â€Å"equality† between the species of Animal Farm. The pigs do many things that may seem unfair or unjust to the other animals. The pigs selfishly mixed milk and apples with their mash and on a separate occasion saw it fit for themselves to sleep in beds. Pigs like Napoleon used Squealer to justify their actions. His sophisticated diction confuses the animals, but at the same time convinces them that what the pigs do is in their favor. He proposed that theses things were â€Å"†¦ absolutely necessary to the well being of a pig.† The animals lack the ability to disagree or form arguments against the pigs, so they are free to selfishly increase their â€Å"equality,† unopposed. Napoleon, the chief pig, eventually used force to carry out his orders in Animal Farm. His attack dogs drove Snowball away, and inspired the fear necessary to gain total control of the Farm, as these beasts left the animals â€Å"†¦ too amazed and frightened to speak.† His foresight to train these dogs, and his use of force, slowly move Animal Farm away from its original utopian equality and more towards Napoleon’s totalitarian ideas.   Ã‚  Ã‚  Ã‚  Ã‚  The cunning of pigs like Napoleon allowed them to begin what seems to be an underhanded attempt to take over Animal Farm.

Which agents of socialization are most important at certain stages of human development?

There are basically various agents of socialization within the different stages of human development. Such different stages accrue diversity in attributes which helps in creating different models of concern in defining the outlay of importance in such different stages of human development. They may include the family and the peer members. Since the human development is compounded by various stages of concern, such different agents play different roles at such different times of human development.Generally, the family is entrenched with a diverse scope of importance in creating standards for moral development for the person at different stages. The family structures are indebted to creating a lucrative environment with which a person is modeled into good morals. The foundations of the family are entrenched in diversity of moral foundations that makes in to cohere with the general societal structures. The principle structures of the family are therefore important in creating standards that promote strong moral development for its members (Jared, 2005).The influence of peer members is important in shaping the nature of personality of an individual. Since an individual interacts cohesively with his/her peer members, such an environment is persuasively important in creating a condition with which the person emulates and copies the behavioral conception of the peer members. This is therefore an intrinsic process of creating strong environment for personality development (Jared, 2005). Which theoretical perspective best supports your viewpoint?Erikson’s theory of human development may perhaps be the most conventional in defending the rationale for these agents. He argued of human psychosocial development as entrenched within the environment that a person operates in. He has argued that the family is a complimentary facet that models the states of moral behavior of a person at early stages of development. Elsewhere, he has pinpointed the role of peer groups in d elivering qualitative attributes in shaping the scores of human personality at varied lengths (Jared, 2003).

Planning an Outing Essay

The procedure to follow if an accident or illness is to occur You may need to assess the situation, never rush as this could result in bad manual handling. Check the area around you is safe, and if not remove all hazards. Only administer emergency first aid if you are trained to do so. Get help so they can phone emergency services or if alone call yourself but make sure you know the facts before you call. Make sure you report everything as soon as possible. Make sure you clean and sanitise the area if any mess was left behind. Principles of Safe Moving and Handling Always read a service users care plan and follow health and safety act. Never lift service user manually, assess the service user to see if any changes have been made that may change their needs. Plan the task before you even start to move service user and make sure you let them know at all times what you are doing and get there consent. Make sure you have the correct equipment for the task and that it meets the needs of the service user. Check for any hazards and ensure handling area is clear of any obstructions. Give clear instructions to colleague’s/service user as to who’s taking the lead in the moving process as helps any confusion to care workers/assistants and service user. If service user needs an assisted stand/lift make sure correct posture, feet apart in direction of the movement, elbows close to the body, use your body weight to move service user bent from the knees and not the back. An explanation of why it’s important to follow the care plan and communicate with each individual when assisting and moving If you are a helper in a treatment setting it’s always important to follow care plan that has been made by a social worker since they have a disciplined way of assessing a patient’s needs. Communicating with each service user potentially really eases service user’s anxiety, especially if you can build  rapport. Communicating with colleague’s really helps you understand you role with service user. Staff responsibilities for medication in social care setting Safe administration of medicines means that medicines are given in a way that avoids causing harm to a person, only give medicines to the person they were prescribed for, people should receive the right medicine at the right time and in the right way. The care providers responsibility to provide written procedures that set out exactly how to give out medicines and itâ€℠¢s the care workers responsibility to follow these procedures. It is also all staffs responsibility to follow the seven rights of medication administration are as follows; The right patient The right drugs The right dose The right route The right time The right person The right documentation A brief description of agreed procedures for obtaining, storing, administering, recording the medication for the outing Obtaining, where the care provider is responsible for obtaining supplies of medicine on behalf of the service user, the care worker should check that there is enough to last for the next few days/the outing and to order the medicines as agreed in the service delivery plan. All unused regular and refused medication should be returned to the pharmacy at the end of the day/month. However, all required medication which is unused should be retained and used as directed on the care plan/labels. Storing medicines, care worker/assistant must have correct packaging for medicines depending on how long journey can be for example, if a short trip there are brown bags available from local chemists/pharmacy to store them in for short journeys. If journey may be longer there are also blister packs obtainable. They hold a 28 days’ worth of medicines. Special colours for diff erent times of the day/night as different service users may need thought the day/outing i.e. Pink is for morning, yellow is for lunch, orange for evening, blue for night time medication. Care workers/assistants need to keep them in a cool environment and have a list of all medications just in case a service doesn’t not take them and identify which service user  refused. Administer, to select measure and give medication to a service user as specified in the care plan. Care workers/personal assistant will only administer in specially agreed circumstances where assessment of the service user under the mental capacity act has determined that the service user does not have the capacity to make decisions regarding medication for themselves and cannot self-medicate, instruct others manage their medication. Recording, A form used to record the details of prompting and assisting the medication and related tasks, and any other information regarding the medication or related tasks. Usually designed to show what was given, the dose given, the time given and the identity of the person who gave it which should always be signed and dated. An explanation of the care workers accompanying the individuals on the outing should have special training before each of the following, Carrying out emergency first aid, assisting and handling, handling medication In the social care setting care workers/assistants need specialist training before carrying out first aid because if a service user needs any sort of emergency aid they need to be able to assess the situation and be able to have correct procedures in place in order to save someone’s life. It could also be very harmful if not. Assisting with moving and handling in order to understand how to assist service user also how to use correct equipment with confidence to help ease service user. Handling medication, social care worker/assistant to have understanding about the service users medical conditions also can monitor or report any important changes. The care worker/assistant needs all comprehension of most medicines and how they can affect service users.

Homophobia

Homophobia among University Students The term homophobia, sometimes referred to as homonegativity and sexual prejudice, refers to an unreasonable fear, avoidance, and discrimination of homosexuals. Society has greatly changed their views on homosexuality over the years, yet homophobia still exists today. Extensive research has been conducted on homosexuality and how it affects our society. A previous study aimed at measuring homophobia examined literature on the topic since 1987.It was found that while society has seen a reduction in homophobia over the past twenty five years, discrimination still remains to be an issue (Ahmad & Bhugra, 2010). Another study was conducted at a university that examined the impact of college sexuality classes on students’ attitudes toward homosexuality. This study used a comparison group and had participants of both groups take two surveys, one at the beginning of the semester and one at the end.This study found that a sexuality curriculum can he lp to reduce homophobia by exposing students to accurate information (Rogers, McRee & Arntz, 2009). However there continues to be issues with measuring such a sensitive theme for reasons such as, measuring an attitude is difficult to do, and acquiring honest responses can also be a challenge. The present study aims at measuring homophobia among university students by asking a wide range of questions around the central theme. Methods ParticipantsParticipants were ( ) male and ( ) female undergraduate psychology students from a California university. Materials A survey was developed around six main themes. Those sixt themes were then divided among six groups, three in each lab, and each group developed five to ten questions that would measure their assigned theme, and research five to ten more questions from research articles. Seventeen questions were developed to measure homophobia. One question asked if marriage between homosexual individuals is acceptable.Another question asked whe ther homosexual couples are as qualified to raise children as heterosexual couples. Another question asked the participant if they would end a friendship upon discovering a friend was gay. Most answers were presented on a likert scale, using anchors 1=strongly agree; 2=agree; 3=neither agree nor disagree; 4=disagree; 5=strongly disagree. 1=strongly agree; 2=agree; 3=neither agree nor disagree; 4=disagree; 5=strongly disagree. However to ensure increased reliability, some questions were deleted and replaced with new ones and the survey was administered a second time.Procedure The survey was posted on psychsurveys. org for three days. Participants were emailed a link to access to and complete the survey. After the survey was complete, a reliability analysis was done, and some of the questions were replaced with new ones. Participants then had another three days to log back into the survey and re-take it. Results Discussion In order to increase this scale’s reliability, a larger survey should be used in the future to assess homophobia, with more in depth questions about feelings and attitudes around homophobia.Directly asking participants whether or not they are homophobic would create a floor effect because it is unlikely that anyone would identify themselves as homophobic. Instead, many carefully thought out questions should be used. Developing questions to assess a feeling like homophobia is a difficult task. Questions need to be worded in such a precise way as to not lead the participant into answering untruthfully. Questions need to be neutral so that the participant does not feel pressured to answer a certain way.In addition, the answer format was not ideal for all questions in the homophobia section of the survey. Answers were mostly reported on a likert scale for statistical purposes, while open-ended responses may have been more insightful. Furthermore, the sample used in the current study was all college students from California. Had this survey been administered to non-students from a more conservative state, or at a religious gathering, the results that were obtained may have been greatly different. Conclusion ReferencesMcCann, P. D. , Minichiello, V. , & Plummer, D. (2009). Is homophobia inevitable? : Evidence that explores the constructed nature of homophobia, and the techniques through which men unlearn it. Journal of Sociology, 45(2), 201-220. Retrieved from http://jos. sagepub. com. libproxy. csun. edu/content/45/2/201. full. pdf html (McCann, Minichiello & Plummer, 2009) Ahmad, S. , & Bhugra, D. (2010). Homophobia: An updated review of the literature. Sexual and relationship therapy, 25(4), 447-455. Retrieved from http://web. bscohost. com. libproxy. csun. edu/ehost/detail? [email  protected]&vid=1&hid=122&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ== (Ahmad & Bhugra, 2010) Rogers, A. , McRee, N. , & Arntz, D. (2009). Using a college human sexuality course to combat homophobia. Sex education, 9(3), 211–225. Retrieved from http://web. ebscohost. com. libproxy. csun. edu/ehost/pdfviewer/pdfviewer? [email  protected]&vid=1&hid=122 (Rogers, McRee & Arntz, 2009)

What is Loneliness?

The definition of loneliness is the feeling of â€Å"sadness because one has no friends or company,† according to the dictionary. Many people feel lonely from time to time. Most often people are lonely because their friends are not available at the time or that they don't have any friends at all. People crave friendship and time with friends, but when being alone for a certain amount of time, people can feel lonely, (Marano, Hara). Furthermore, there are two type of loneliness:. sState loneliness and trait loneliness. â€Å"State loneliness usually occurs when a person move to a new place, like the person might move to a new city to work or to study,† (When Trait and State Loneliness Come Together). On the other hand, â€Å"In trait loneliness, the inherent traits of the person make him/her feel lonely,† (When Trait and State Loneliness Come Together). In other words, state loneliness is temporary, while trait loneliness is built-into a person and lasts a long time. State loneliness also largely depends on the situation a person is in. For example, a person could experience state loneliness when they move to a new school, as everything will be unfamiliar to them. However, trait loneliness has nothing to do with the situation a person is in. This is because their built-in traits and personality cause them to constantly feel lonely.CausesThere are quite a few reasons as to why someone might feel lonely. Gary J. Kennedy states that a person can feel lonely â€Å"due to death, geographic changes, or ‘lost contact.'† For instance, examples of death may be the death of a loved one, and having feelings of loss and grief for a period of time. Additionally, an example of a geographic change might be moving to a new state or country. People may also feel lonely because â€Å"they simply don't see or talk to anyone very often† or â€Å"even though they are surrounded by people, they don't feel understood or cared for,† (How to Cope With Loneliness). Furthermore, people who have friends may also feel lonely. The article â€Å"How to Cope With Loneliness† states, â€Å"You might feel that you have plenty of connections, but what is actually wrong is that you don't feel close to them, or they don't give you the care and attention you need.† All in all, there are many different ways a person could feel lonely. Physical EffectsFor starters, loneliness has physical effects on the human body. According to Gary Kennedy, loneliness can cause changes in the cardiovascular, hormonal, immune systems. For instance, people could experience heart damage, bone/muscle loss, higher infection risk, and frailty. In addition, the elderly have a higher chance of experiencing any of these risks. Furthermore, loneliness encourages artery erosion, high blood pressure, blood vessel damage, and deficient sleep. Turhan Canli, a professor of psychology and psychiatry, claims that â€Å"other illnesses and disorders are exacerbated in the presence of subjected social isolation.† In other words, loneliness has the capability of worsening previously owned illnesses and disorders. To illustrate, people who have Dementia could experience worsened symptoms if they are isolated for too long. The effects can be seen throughout the elder as feeling loneliness raises the risk of Dementia by 64%. Furthermore, there is also an increased risk of heart disease. Short term inflammation is crucial for the body to fight off infections, but when one is isolated for too long the inflammation turns chronic. Damaging the bodies tissues and blood vessels making them vulnerable to strokes heart attacks and other heart complications.(Biswas, 2015)Social EffectsAs most people already know, loneliness is a huge social problem. In fact, â€Å"According to researcher John Cacioppo at the University of Chicago, 20 percent of all people are unhappy because of social isolation at any given moment,† (Edmonds, Molly). Another statistic says that 1 in 5 Americans often experience loneliness. According to Hara Marano, psychologists have found that people have a â€Å"fundamental need for inclusion in group life and for close relationships.† That means that us humans need to have relationships in order to even survive. When we fulfill our social needs, it's noticeably easier to motivate ourselves and overcome challenges.When a person experiences excessive loneliness during childhood, they are more likely to be antisocial their entire life. As a matter of fact, most school dropouts happen because students failed to be social as children. â€Å"It sets in motion a course on which children spin their way to outcast status and develop delinquency and other forms of antisocial behavior,† (Marano, Hara).Mental EffectsAlong with having physical effects, loneliness can also affect a person mentally. To start off, there is a great correlation between loneliness and stress, as loneliness often leads to higher stress levels. In more intense conditions, loneliness can cause depression. This includes feelings of hopelessness, increased disability, weight fluctuations, bad sleep, suicidal thoughts, and more. The increase of stress levels causes excess stress hormones to be released, which can have a negative effect on the mind. For example, stress hormones can rewire the brain's hippocampus, the region of the brain mostly used for memory, emotions, navigation, etc. These hormones can affect a person's perception, Carol Schaeffer claims. She says that â€Å"The ‘internal GPS' of the brain is disturbed, depth perception is altered and where the body lies in relation to other objects in space in uncalibrated† (Schaeffer, Carol). In simpler terms, the release of excess stress hormones (due to loneliness) can change the perception of surroundings and sense of direction. Extreme loneliness can also cause hallucinations, especially in those who have experienced physical isolation for an extended amount of time. One extreme case of hallucination was the incident in 1895, where Joshua Slocum was circumnavigating the globe and said that he encountered Christopher Columbus' ship â€Å"The Pinta†. Where he claimed he spoke to the pilot of the ship, and that he also navigated his ship through heavy weather while he lay ill. Another extreme case was in 1933 when Frank Smythe attempted to climb Mount Everest. Where he became so convinced that someone was traveling alongside him that he even offered a piece of cake. (PsyPost, 2016) Despite the effects that feelings of loneliness can have on people, physical isolation has effects on people as well. One common example of pure isolation is solitary confinement, where prisoners are left in their prison cells for about 23 hours per day. According to Stuart Grassian, about one third of solitary inmates were â€Å"actively psychotic and/or suicidal.† Solitary confinement can cause panic attacks, cognitive difficulties, aggressive thoughts and fantasies, paranoia, loss of self control, oversensitivity, and hallucinations.One particular inmate that he interviewed said that he developed a strong obsession with the inability to feel his bladder was fully empty, he would stand hours on hours trying to pee. The obsessions they develop was a way for them to cope and maintain some sort of alertness.(PsyPost, 2016)Overall, the effects of physical and mental isolation are at a higher intensity than mental isolation alone because of the lack of social stimuli.Neurological Many changes occur in the brains of lonely people. For instance, studies have shown that loneliness was associated with higher levels of cortisol, often called a â€Å"stress hormone.† â€Å"Cortisol can help control blood sugar levels, regulate metabolism, help reduce inflammation, and assist with memory formulation,† (What is Cortisol?). This is because loneliness causes stress, which then causes cortisol to be released. High levels of cortisol can lead to Cushing's syndrome, a syndrome that causes extreme weight gain in the face and torso.Experiments have shown that loneliness correlates with the amount of activity in the ventral striatum, a region of the brain that is linked to reward processing and plays a role in learning. For example, a study done by the University of Chicago found that when viewing pictures of people in pleasant settings, people who were deemed as â€Å"lonely† showed less activity in the ventral striatum than people who were deemed as â€Å"not lonely.† That concludes that lonely people have a weaker reward system than non lonely people. Other experiments have shown that loneliness during childhood can cause lifelong abnormalities and cognitive problems in the brain. A professor of neurology and otolaryngology named Gabriel Corfas performed an experiment on mice to figure out the relationship between brain abnormalities and cognitive problems that were caused by loneliness. To start off, he took baby mice from their mothers when they were 21 days old. Then he put some mice in groups of 4 in a regular lab environment, some mice in a rich environment with lots of other mice, and some mice in complete isolation. After 50 days, the mice were tested on their social and memory skills. The mice from the regular and rich environments performed well, but the isolated mice struggled with both skills.Corfas then examined the mice's brains and found that the mice from the regular and rich environments had no abnormalities. On the other hand, the isolated mice had stumpy oligodendrocytes. Oligodendrocytes, which are cells in the brain that support and insulate axons (axons are the long and skinny parts of a neuron that transmit information to other neurons) help speed up communication between neurons by creating supportive blankets made of myelin and wrapping them around axons. Normally, oligodendrocytes have long, complex projections, but in this case, the isolated mice had oligodendrocytes with short and simple projections. Because the mice had stumpy oligodendrocytes, the blankets of myelin that were to be wrapped around their axons were thinner, so communication between neurons in their brain was slowed. A similar experiment was done by a professor of neurology named Dr. Michael J. Zigmond. He put a group of mice in an environment where there was lots of space, interaction with other mice, and exercise opportunities. This was supposed to represent a general prison environment. On the contrary, he put another group of mice in their own separated shoeboxes with very limited space and no exercise opportunities. â€Å"The way the housing is set up is very much like many solitary housing arrangements,† (Zigmond, Michael). In other words, this was supposed to represent solitary confinement. Overall, Zigmond noticed that the isolated mice had simpler, less complex neurons in their brains, few connections, and communication between neurons.A study conducted on the 1950s by the University of Wisconsin psychologist Harry Harlow placed rhesus monkeys in a custom isolation chamber in the shape of an inverted pyramid. The chamber nicknamed â€Å"the pit of despair.† Had sides that were made very slippery making it impossible to get out. The after a day or two of research, Harlow already started seeing a change in monkeys behavior. Harlow reported that the subjects were hunched over in a corner rocking back and forth for long periods of time, circling the cage and mutilating themselves. Those who were kept in for short periods of time were able to adjust easily as opposed to those who were kept in for twelve months. Those â€Å"Twelve months of isolation almost obliterated the animals socially,† Harlow stated.(PBS, 2014)In addition a test conducted with 38 lonely people and 32 people non-lonely people were given words and instructed to tag them as ‘social/positive', ‘social/negative', ‘nonsocial/positive' and ‘nonsocial/negative' to see the different ways they responded.' Subjects were attached to electrodes to read their brain waves. Lonely subjects became more attentive when were regarded as socially negative and also picked out socially threatening words more quickly. This suggesting that lonely people are subconsciously looking out for negativity. Non-lonely responded the same to both social and socially negative.(Richards, 2015) Human experiments are rare but a research conducted in 1951, researcher paid a group of male graduates to stay in small chamber for six weeks. The subjects were left in the chambers with goggles, earphones, and gloves limiting their sight, hearing, and touch. The only time they were allowed was when they had to go to the bathroom. CopingSome ways to prevent loneliness is to â€Å"Recognize that loneliness is a sign that something has to change.† Despite the fact that loneliness is a problem that can affect us negatively, there are many ways to cope with loneliness. What Can You Do To Help Someone Wh

Case Blanchard Essay

In the course of Operations Management was given to us a Harvard Business case study, â€Å"Blanchard Importing and Distributing Co. , Inc†. The company is a liquor distributer and bottler which, is struggling with inventory management problems. The aim of our work is to help the trainee, Hank Hatch, analyzing the company’s scheduling system and present recommendations with the purpose of solving problems intrinsically related with Inventory management. Firstly, we are going to calculate the EOQ and ROP quantities based on 1971’s demand, then we compare this values with the ones obtained upon the implementation of the Scheduling system, in 1969, as well as with the scheduling system invented by Bob and Elliot . We are also going to approach the differences between the formal and the informal systems, choosing the best one for the company and finally present our recommendations which are aimed to solve the detected problems. Economic Order Quantity Model Operations Managers regularly face with decisions of â€Å"How much† or â€Å"How many† of something to produce or buy in order to satisfy the internal and external requests for a certain item. The majority of those decisions do not always take into account the cost consequences that would occur. The Economic Order Quantity Model, and also so-called â€Å"EOQ Formula†, is often very helpful in guiding managers about the order quantity decision regarding consequences. The EOQ Model was developed by Ford W. Harris in 1913 and it corresponds to the level of inventory that minimizes the total holding costs and ordering costs of the inventory. Graphic In other words, the Economic Order Quantity is known as the cost-minimizing order-quantity which takes in consideration the existing tradeoff between ordering cost and storage cost. Basic assumptions of this Model: Replenishment occurs instantaneously; Demand is constant and not stochastic; There is a fixed setup cost K independent of the order quantity; Only one product is involved; Leadtime is zero, does not vary; There are no quantity discounts. Leadtime According to EOQ Model, the leadtime is zero. The leadtime is the time interval between placing the order and receiving the corresponding order quantity which means that delivery or manufacturing is instantaneous, the replenishment occurs instantaneously. Although this assumption is obviously unrealistic, it removes the question â€Å"When to order? † by answering to order â€Å"Q† units each time inventory falls to zero. Costs The EOQ Model presents three types of costs: Cost of the units themselves; Cost of holding units in inventory; Fixed order cost or manufacturing setup cost. The unit cost is the cost of the units themselves, denotes C, and is assumed to be fixed regardless the number of units ordered or manufactured. The holding cost or carrying costs, denotes h, represents the management’s cost of capital, the time value of money invested in units; includes the costs for storage facilities, handling, insurance, pilferage, breakage, obsolescence, depreciation, taxes, and the opportunity cost of capital. The setup cost, denotes S, represents all the costs associated with placing an order without consider the cost of the units themselves, for instance, any administrative cost of placing and/or receiving an order. Reorder Point The reorder point (ROP) also called reorder level, reorder quantity or replenishment order quantity is the inventory level of an item which signals the need for placement of a replenishment order. So, the ROP occurs when the level of inventory drops down to zero. To compute ROP is necessary to perceive the minimum level of inventory that is held as a protection against shortages, safety stock. Reorder Point = Normal consumption during leadtime + Safety Stock Determinants of the reorder point: Rate of demand; Leadtime; Extent of demand and/or leadtime variability; Degree of stockout risk acceptable to management. Case Analysis 1. Recalculating EOQ and ROP Recalculating EOQ: We have to take into consideration the new information about demand and the relevant costs. The relevant costs are: setup costs, holding costs and Unit Costs. For the Demand we use the total demand of 1971 (exhibit 5). Setup Cost: To calculate the setup costs, we had only taken into account the ones which varied with the number of setups, as we can observe, the only one with this characteristics is the label changeover cost. The time needed to reset machinery to a different kind of label is 30 minutes, during that time all the five part-time workers remain idle. Hence incurring in a cost equal to the salary earned by this five workers in the half an hour stop. Holding Cost: We use the 22. 5% value said on the guidelines of the case. Unit Cost: For the unit cost, we should only consider the expenses that Blanchard supports when producing. Thus, for the calculation we will sum the Materials cost, the bottling labor, the variable overhead, the customs duty and the federal rectification tax. Our selection was based on two assumptions: variable costs and the costs paid before the sales.

Emerging Technology Case Studay Study Example | Topics and Well Written Essays - 750 words

Emerging Technology Studay - Case Study Example Today, the major challenge of security officers is what to do with hypothetical attacks? Basically, these security attacks differ from using modern and innovative ways and tools of using standard weapons to making use of extraordinary technologies such as lasers to launch attacks. In this scenario, it is the responsibility of security planners to derive organized and justifiable ways to make a decision which hypothetical or unusual threats to worry about and how to prioritize among them (Jackson & Frelinger, 2009). This paper discusses some of the major security risks associated with cloud computing. This paper will also suggest the ways to deal with these issues. Cloud Computing Risks and Solutions Without a doubt, cloud computing is not only changing but also modernizing the way information technology (IT) is used in organizations today. Additionally, the acceptance and implementation of cloud computing are absolutely accelerating and much of this is being directed by always increa sing requirements for organizations to be more flexible and reliable in addressing varying IT needs (Cervone, 2010; Alter, & Harris). Thus, the idea of our medical organization to move its IT support functions to cloud computing is feasible and effective but there are certain risks associated with this transfer. In this scenario, the major problem that our medical organization can face is that clouds are hosted and maintained globally, hence, the tools, applications and data need to comply with the laws and regulations of the host country. For instance, a number of Canadian states have acknowledged it against the law for applications in their state to be hosted in the USA for the reason that the data would then put through laws of the Patriot Act. In the same way, many tools and applications in the USA cannot be hosted out of the country due to limitations in the export of computer system technology (Cervone, 2010; Alter, & Harris). In addition, due to this, the concern in which cou ntry the cloud is located and maintained is significant to take into consideration in the perspective of concerns associated with conformity, auditability, and eDiscovery. In view of the fact that the cloud computing is a distinction in computer outsourcing, our medical organization will need to have a high degree of self-assurance in the security actions, measures and protocols of their cloud computing supplier. Additionally, our medical organization can face a wide variety of issues related to HIPPA, FERPA, PCI, GLBA however it depends on the nature of the applications and hosted location of the cloud. In this scenario, technologists have already identified and categorized a wide variety of data protection and privacy risks that organizations face while using cloud computing. For instance, in case of our medical organization it is possible that its data can be accessed by hackers, released accidentally, mixed with data from their cloud suppliers’ other customers. Moreover, our medical organization must make sure that its cloud supplier can deal with any requests for information associated with authoritarian or constitutional issues (Cervone, 2010; Alter, & Harris). In order to deal with cloud computing risks our medical organ

A Strategic Choice of Market Segmentation in the Medical Aesthetic Dissertation

A Strategic Choice of Market Segmentation in the Medical Aesthetic Devices industry - Dissertation Example Fashion specialists indicate that fashionable trends start in big cities as centers of invention. However, developed societies like America have shown a big trend in the way the market has responded to the changes in the customer tastes, preferences and need for new devices in the industry (Mei~data, 2012). To this cause, medicine field had evolved from the aspect of just treating diseases to more sophisticated operations like changing the actual form of the human body. Specifically, the medical field has moved to the aesthetic level of changing the physical appearance, whole or in part of the concerned person (Moretti, 2009). With the current generation endeared towards fashion and beauty, the medical aesthetic devices industry has become very interesting although it is still very young, having started just close to 35 years ago. By 2012, the annual industry growth had grown to an all-time high of 11.9%. The devices used earlier on were based on medical use in which case high risk d evices such as lasers were used. However, the needed changes raised the need to have better devices leading to introduction of other devices such as IPL, Electroporation and RF devices. Much safer devices have since been introduced into the market. Beauty salons, Spas and aestheticians then decided on the need to have these devices for their customers. They created a very important market segment (GBI, 2012). Over the years, the complexity of the industry has seen simpler operations carried out at homes and non-specialized places (Jesitus, 2008). This was a market niche that had developed leading to a more rampant consideration as another segment in the industry. These home-based aesthetic medical services became a center of consideration since there had to be pricing, assurance of efficiency of these products, product regulation and marketing (Frentzen, 2013). A strategic direction has to be therefore identified in the market that would effectively and efficiently not only be profi table to the companies in the industry but also serve the market well. Three niche markets are identified therefore for service by this industry; the medical field, home use and the beauty section. Companies have come up and focused in the market through different strategies that have allowed them to venture into different markets as stated by the niches above (Jassal, 2013). There are companies that have concentrated on any of the three choices the companies have come up with aspects of production aiming at devices that; hair removal, acne treatment, skin rejuvenation and many other aesthetic services (Kuechel, 2004). Research Aim Taking a reference at the research question, we get the idea that companies require a strategic choice for their medical aesthetic devices in the three identified market niches. The aim will therefore direct the companies on whether there is need to make changes to their current marketing strategy, expand them or invent new ones. This will also lead to th e invention of the need to either segregate the market or come up with a clearer way of operating. Research Question and Objectives From the hypothetical statement indicated in the proposal, the research questions look to determine whether there is a need for a strategic change for market segmentation for a medically focused aesthetic company considering that there are recent changes and

Football speech Coursework Example | Topics and Well Written Essays - 1000 words

Football speech - Coursework Example This will enable them to comprehend how the professional sport is actually played, as well as apprise them of the global nuances, changes and aspirations that are shaping up with the passage of time. I am sure that the England team can rise way above my expectations if the young ones of today are given a chance to showcase their true talents as the country is filled with immense talent, skills and abilities. Why not tap the same? I ask you, why? Let’s go ahead with it and achieve success at full throttle. This is indeed possible, my dear ladies and gentlemen! The professional coaching in schools will allow us to succeed as and when we wish to have it within our ranks. I am certain that this professional football education would pave the way for talented stars to come up in the near future. The forming up of training academies would be a better initiative that the English football authorities can undertake because this will resolve quite a few issues. There is a dire need to se t things right and that too within the shortest time frame possible, so that success can be attained quickly. The youth training academies should be such that these inculcate pure value more than anything else. There is this shortfall of professional players coming on the English horizon and this can only be met with adequate levels of coaching and professionalism, and I am sure if steps are taken in the right direction, positive results will arrive sooner rather than later. I am sure that the academies must be given the resources that are required by them. If these academies are given the resources, they will come up with solid and long-lasting results. These results would win immense happiness for all of us, who want to see the sport of football thrive and our crowds roar whenever our team is playing well. My dear ladies and gentlemen, I may add here again that the professional coaching domains could only be harnessed upon if the right mix of coaches are employed, so that they can make sure that the players who are the most talented amongst the lot get selected and represent the different clubs so that they can make it to the top echelon, i.e. the England football team. Many stars within the England team represent pure talent and variety in the sheerest form and I am sure if given a proper chance to the up and coming players, there is no reason why they cannot be hailed as the very best, in fact even the greatest, in the times to come. Only thing lacking is an understanding that commitment and professionalism are inter-linked, and both of these tangents need to be touched upon deeply so as to extract maximum value. The football starting line-up within the clubs must have at least three English youth players so that their essence has a long-lasting value on building up the other players who are there within the clubs. These players will feel that they are playing on the big stage and are thus a part of something big (Sutherland, 1996, 45). They will even be g rateful if the English youth players take the time out to represent them, so that success for the sake of these clubs is manifested at the end of the day. This is such an important proposition that one can only wish for this to happen. And happen for the right reasons too, without any doubt let me tell you. I believe that the English youth players would bring with them the much required experience and

Impact of service quality on customer satisfaction and customer Dissertation

Impact of service quality on customer satisfaction and customer loyalty an application on the banking sector - Dissertation Example With the aim to evaluate the impact of service quality and customer satisfaction on customer loyalty, three objectives were set in Chapter I. Based on a qualitative approach, only secondary data has been used for this study. With customer loyalty as the dependent variable, three independent variables – perceived value, service quality and customer experience have been considered in this study. The study finds that certain dimensions of service quality directly impact customer loyalty - reliability, empathy, responsiveness and assurance. Staff training is thus of importance in delivering quality training to evoke such feelings in customers. In the service economy the relationship between service quality and customer experience has gained immense importance. Customers base their future decisions on the ‘moment of truth’ and hence staging and designing an experience has become an important tool to gain competitive advantage in the banking sector. Banks need to unders tand individual customer needs and personalize service. Perceived value enhances customer satisfaction and this leads to enhanced customer loyalty. Customers evaluate the benefits they receive against the costs they pay for such services. Thus Perceived value in the banking sector independently impacts customer satisfaction leading to customer loyalty. ... 1.4 Conceptual framework 4 1.5 Structure of the Study 6 1.6 Scope of the Study 6 Chapter II Literature Review 2.1 Chapter Overview 7 2.2 Definitions 2.2.1 Service Quality 7 2.2.2 Customer Satisfaction and Customer Experience 8 2.2.3 Customer-perceived Value 9 2.2.4 Customer Loyalty 10 2.3 Dimensions and perceptions of service quality 2.3.1 Dimensions of Service Quality 10 2.3.2 The Gap Model 11 2.3.3 Perceptions of Service Quality 12 2.3.4 Summary 15 2.4 Service Quality and Customer Loyalty 16 2.5 Service Quality and Customer Experience 19 2.6 Perceived Value on Customer Satisfaction and Customer Loyalty 22 Chapter III Methodology 3.1 Research Philosophy 23 3.2 Research Design 23 3.3 Research Methodology 23 3.4 Choice of Method 24 3.5 Data Collection 25 3.6 Sources of data 25 3.7 Justification for Literature Review 25 3.8 Data Analysis 26 3.9 Ethical Concerns 26 Chapter IV Findings and Discussion 4.1 The Banking Industry 27 4.2 Service Quality and Customer Loyalty 27 4.3 Service Qual ity and Customer Experience 29 4.4 Perceived Value on Customer Satisfaction and Customer Loyalty 31 4.5 Discussion 33 Chapter V Conclusion and Recommendation 5.1 Conclusion 36 5.2 Recommendations to enhance customer loyalty 37 5.3 Limitations of the Study 37 5.4 Recommendations for further research 37 5.5 Personal Reflections 39 References 40 Figures Figure I Framework for the Study 5 Figure II Customer Experience and Service Quality 30 Chapter I Introduction 1.1 Background In an intensely competitive business environment, sustainable competitive advantage has become imperative. The service industry has been forced to create new ways of finding competitive advantage (Chen & Hu, 2012). Retaining customers is considered to be more important than creating new customers. Retaining existing